Frequently asked questions
What is the returns / exchange policy?
Mugwort hopes you love the art you buy, but if that is not the case please let them know by filling out the contact form or emailing pinkngreens.shop@gmail.com to discuss how you would like to proceed.
Returns and exchanges are accepted if :
- your piece is defective or has broken at the fault of Mugwort
- your clothing item does not fit you right
- your clothing piece is new and unused
- your art is still in its new original state
Returns and exchanges are NOT accepted if :
- you purchased herbal items. all herbal items are final sale.
- you changed your mind and don’t want it anymore
- you broke or damaged the art yourself
- you did not read the description of the item or ordered the wrong item
- you wore the clothes out already and it has a smell or has been washed
* Please read descriptions Mugwort took time and care to write before ordering. If you need to exchange sizes, you will be responsible for covering shipping costs. Please read descriptions for individual product size recommendations.
Are any purchases final sale?
All herbal products are final sale.
When will I get my order?
Pink n Greens is a 1 person operation, so they will make, package and mail your order as soon as they can!
Clothing is make to order so may take an extra 14 days to produce and then ship to you. You will receive updates on where your order is at!
Where are your products manufactured?
Everything is designed, illustrated, and handmade by Mugwort. Herbs are gathered by Mugwort or sourced from local organic farms. Clothing is printed in the US and blanks sourced by Printful. All printed art is designed, illustrated, and handmade or printed in the US.
Mugwort takes care to share the specific information for each product and collection. Please see product descriptions for details.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.